Terms & Conditions — spg77

The following defined terms apply throughout these Terms & Conditions and all associated documents published on spg77.lat:

Access to and use of the spg77 Platform is subject to the following eligibility requirements, which must be satisfied at all times during a Member's use of the service:

• Age: You must be at least 21 years of age to register an account or place any wager on spg77. This requirement is absolute and non-negotiable. spg77 enforces mandatory age verification and will permanently suspend any account found to be held by a person under 21, with all associated funds forfeited.
• Residency: The Platform is operated and marketed primarily for players resident in Indonesia. By registering, you confirm that you are accessing the Platform from a jurisdiction where doing so does not violate any applicable local law.
• Legal Capacity: You must be of full legal capacity to enter into a binding contract. You must not be under any legal disability, guardianship, or court-ordered restriction that prevents you from entering into agreements of this kind.
• Not a Restricted Person: You must not be an employee, contractor, director, or affiliate of spg77, nor an immediate family member of any such person. Employees and affiliates are prohibited from wagering on the Platform in any capacity.
• Not Self-Excluded: You must not have voluntarily self-excluded from the Platform or from gambling in general via any recognised self-exclusion programme, and you must not be subject to any court order or regulatory direction preventing you from gambling.
• Single Account: You must not hold any existing spg77 account at the time of registration. Each person is permitted only one account. Attempting to open a second account constitutes a material breach of these Terms.

To access real-money products on spg77, you must register a Member account by providing accurate, complete, and current personal information. The registration process requires the following:

• Full legal name as it appears on your government-issued identification document (Indonesian KTP or valid passport).
• Date of birth confirming you are aged 21 or older.
• A valid email address to which you have sole access.
• A valid Indonesian mobile phone number registered in your own name.
• A username and a strong, unique password that you have not used on any other platform.
• Your preferred Indonesian bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, or OCBC NISP) or preferred e-wallet (OVO, DANA, GoPay, ShopeePay, or LinkAja) for the purposes of deposits and withdrawals.

You are responsible for maintaining the confidentiality of your login credentials. spg77 will never request your password via email, live chat, or any other communication channel. Any activity conducted through your account using your credentials is your sole responsibility, whether or not it was authorised by you. If you suspect unauthorised access to your account, you must notify spg77 support immediately via live chat.

KYC Verification: Before processing any withdrawal, and in certain cases before a deposit is permitted, spg77 will request identity verification documents. You must supply a clear copy of your Indonesian National Identity Card (KTP) or passport, and may be required to provide a bank statement or utility bill as proof of address. Failure to complete KYC within the period notified by spg77 may result in withdrawal delays or account suspension.

All financial transactions on spg77 are conducted exclusively in Indonesian Rupiah (IDR / Rp). The Platform does not accept or process transactions in any other currency. Supported deposit and withdrawal methods include transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Syariah Indonesia (BSI), Bank Permata, and OCBC NISP, as well as e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja.

Deposits: Deposits are credited to your spg77 account balance within 90 seconds of confirmed receipt under normal operating conditions. spg77 does not charge a fee for deposits; however, your bank or e-wallet provider may apply its own transfer charges, for which spg77 accepts no responsibility. Minimum deposit amounts vary by method and are displayed on the deposit page within your account dashboard. You may only deposit funds from a payment method registered in your own name — third-party funding is strictly prohibited.

Withdrawals: Withdrawal requests are processed within 15 minutes of submission during standard operating hours (07:00–23:00 WIB). Requests submitted outside these hours will be processed at the next available opportunity. Before a withdrawal can be processed, your KYC verification must be complete and your account must be in good standing. Withdrawal funds will be sent only to the bank account or e-wallet registered in your name on the spg77 account — no third-party withdrawals are permitted under any circumstances.

• Minimum withdrawal: Rp 50.000 (or the equivalent minimum displayed in your account dashboard).
• Maximum withdrawal per transaction: As displayed in your account dashboard; VIP members may be eligible for higher limits.
• Withdrawal method: Must match the method used for the most recent deposit, or a verified method on file. spg77 reserves the right to require additional verification before processing withdrawals above certain thresholds.
• Pending bonus wagering: Withdrawals may not be processed while a bonus wagering requirement remains active on your account unless you forfeit the bonus balance first.

spg77 reserves the right to delay or refuse any withdrawal where there is a reasonable suspicion of fraudulent activity, money laundering, identity misrepresentation, or breach of these Terms. In such cases, spg77 may request additional documentation before releasing funds.

spg77 offers a range of promotional bonuses including welcome bonuses, deposit match bonuses, cashback offers, free spins, referral bonuses, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, and Indonesian Independence Day. All bonuses are subject to the following general conditions, in addition to any specific terms published with each individual promotion:

• Wagering Requirements: All bonuses carry a wagering requirement, expressed as a multiplier (e.g., 10x, 20x) applied to the bonus amount or the combined deposit-plus-bonus amount, as stated in the specific promotion terms. Bonus funds cannot be withdrawn until the full wagering requirement has been met.
• Game Contribution: Different game types contribute differently toward wagering requirements. Typically, slots contribute 100%, live casino games contribute between 10%–20%, and sportsbook bets contribute at a rate specified in the promotion terms. Check individual promotion pages for exact contribution rates.
• Time Limits: All bonuses carry an expiry period. Bonus funds and associated wagering requirements that have not been completed within the stated time limit will be forfeited without compensation.
• One Bonus Per Promotion: Unless explicitly stated otherwise, each promotion may be claimed only once per Member, per household, per IP address, and per payment method.
• Maximum Bet Rule: While a bonus wagering requirement is active, the maximum permitted bet per round or per wager line is Rp 50.000, or as otherwise specified in the promotion terms. Bets exceeding this limit while a bonus is active may result in bonus and winnings forfeiture.
• Abuse and Exploitation: spg77 reserves the right to void bonuses, withhold winnings, and suspend accounts where it determines that bonus offers have been exploited, abused, or claimed in bad faith — including but not limited to coordinated bonus-farming, arbitrage betting, or use of automated software.

The following rules apply to all forms of wagering on the spg77 Platform, including sportsbook, live casino, slots, togel (Indonesia's traditional numbers lottery), specialty games, and any other product category available on the Platform:

• Accepted Wagers: A wager is accepted only once it has been confirmed by the Platform and a confirmation reference number has been issued. In the case of sportsbook bets, the confirmation screen and/or email notification constitutes acceptance. No verbal or chat-based placement of bets is binding.
• Void Bets: spg77 reserves the right to void any wager that was accepted in error, where the odds or game parameters were incorrectly displayed due to a technical fault, or where the underlying event has been abandoned, cancelled, or materially altered before completion.
• Obvious Errors: If the Platform displays manifestly incorrect odds, prize tables, or game parameters — whether due to a pricing error, software fault, or human error — spg77 is not obligated to honour wagers placed at such incorrect values. Affected bets will be voided and stakes returned.
• Minimum and Maximum Stakes: Minimum and maximum bet limits apply per product category and are displayed within the relevant game or betting market. Sportsbook maximum payout limits apply per event per Member per day; the applicable limits are displayed in the sportsbook section.
• Mix parlay (multi-leg accumulator) bets: Require a minimum of two legs. If one or more legs are voided, the bet is recalculated on the remaining legs. Specific mix parlay rules are published in the sportsbook section.
• Live In-Play Betting: Bets placed on live events are subject to a brief acceptance delay to prevent exploitation of broadcast latency. spg77 reserves the right to suspend in-play markets at any time.
• Game Malfunctions: In the event of a game malfunction, disconnection, or technical error that affects the outcome of a live casino game or slot round, the affected round will be declared void and stakes returned. spg77 is not liable for losses arising from internet connectivity issues on the Member's side.

The following conduct is strictly prohibited on the spg77 Platform. Any Member found to have engaged in any of the below will be subject to immediate account suspension, forfeiture of balance, and may be reported to the appropriate authorities:

• Opening or operating more than one spg77 account, whether personally or through a nominee.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform while under the age of 21.
• Using stolen, fraudulent, or unauthorised payment methods to fund an account.
• Money laundering — using the Platform to process funds derived from illegal activities, or to layer, integrate, or place such funds through wagering activity.
• Colluding with other Members to manipulate game outcomes, including but not limited to chip dumping in poker or live card games.
• Using automated software, bots, scripts, or any other artificial means to place bets, exploit game logic, or gain an unfair advantage.
• Exploiting software bugs, glitches, or mathematical errors in game logic or odds — any winnings derived from such exploitation will be voided.
• Accessing the Platform from a jurisdiction where doing so is explicitly prohibited by local law.
• Engaging in any form of harassment, abuse, threatening behaviour, or hate speech toward spg77 staff or other Members.
• Sharing, publishing, or commercially exploiting any content, data, or proprietary information from the Platform without written authorisation from spg77.

spg77 is committed to promoting safe and responsible gambling practices. The Platform provides a full suite of player-protection tools accessible from within the account dashboard, including voluntary deposit limits, session time reminders, loss limits, cool-off periods, and permanent self-exclusion. All Members are encouraged to make use of these tools proactively.

If you believe your gambling behaviour may be causing harm to yourself or others, please visit our dedicated Responsible Gaming page for detailed guidance on the tools available and external support resources. You may also contact our 24/7 support team via live chat to request immediate account restrictions.

spg77 reserves the right to impose account restrictions without a Member's request where our responsible gaming monitoring systems flag patterns indicative of problem gambling behaviour. Such restrictions are applied in the best interests of the player and do not constitute a breach of these Terms by spg77.

All content published on the spg77 Platform — including but not limited to the spg77 brand name, logo, website design, graphics, text, software, game interfaces, odds data, and promotional materials — is the exclusive intellectual property of spg77 or its licensed content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and other certified game studios).

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their own personal entertainment and wagering purposes. This licence does not extend to:

• Copying, reproducing, or distributing any Platform content for commercial purposes.
• Scraping, indexing, or systematically extracting odds data, game content, or other proprietary information.
• Creating derivative works based on Platform content without prior written consent from spg77.
• Using the spg77 brand name, logo, or any associated trade marks in any context without written authorisation.

Unauthorised use of Platform content may result in civil or criminal liability under applicable intellectual property law. spg77 actively monitors for and pursues unauthorised commercial exploitation of its brand and content.

To the maximum extent permitted by applicable law, spg77 and its directors, officers, employees, agents, and licensors shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of or inability to use the Platform.
• Any loss of funds resulting from unauthorised access to your account where you have failed to maintain the security of your login credentials.
• Losses arising from internet connectivity interruptions, device failures, or third-party service outages beyond spg77's reasonable control.
• Any inaccuracy in sports data, live scores, or event results sourced from third-party data providers — such data is provided for information only and does not constitute an official result for settlement purposes.
• Any losses arising from Force Majeure events as defined in Clause 1.
• Any decisions made by a Member in reliance on information published on the Platform, including but not limited to game statistics, betting tips, or promotional content.

In any event, spg77's total cumulative liability to any single Member arising from or in connection with these Terms shall not exceed the total value of real-money deposits made by that Member in the 30-day period immediately preceding the event giving rise to the claim.

Closure by Member: You may request closure of your spg77 account at any time by contacting our support team via live chat. Before closure is processed, all pending wagers will be settled and any remaining real-money balance (net of outstanding wagering requirements on bonus funds) will be paid out to your verified payment method. Bonus fund balances are not withdrawable upon voluntary account closure unless wagering requirements have been fully satisfied.

Suspension or Closure by spg77: spg77 reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, including but not limited to cases where:

• A Member has breached any provision of these Terms & Conditions.
• A Member has provided false information during registration or KYC verification.
• spg77 reasonably suspects fraudulent activity, money laundering, or collusion.
• A Member's account has been inactive (no login or wager) for a period of 12 consecutive months — dormancy charges of Rp 10.000 per month may apply to inactive accounts after this period, as disclosed in the account settings.
• Continued operation of the account would violate applicable law or regulatory requirements.

Where an account is closed by spg77 due to a breach of Terms, any balance derived from fraudulent activity, bonus abuse, or exploitation of system errors will be forfeited. Real-money deposits (net of fraudulent winnings) will be returned where legally required.

spg77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to active Members via a notification displayed in the account dashboard and/or via email to the registered address on file. The updated Terms will come into effect on the date specified in the notification, which will be no less than seven (7) calendar days after the notification is issued, except where a shorter notice period is required by law or regulatory directive.

Your continued use of the spg77 Platform after the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must cease using the Platform and contact support to request account closure. The most recent version of these Terms is always available at spg77.lat/terms-conditions and supersedes all prior versions.

The spg77 Platform is operated under an internationally recognised gaming licence. These Terms & Conditions are governed by and construed in accordance with the laws of the licensing jurisdiction under which spg77 holds its operating licence. Nothing in this clause limits the statutory rights you may have under the laws of Indonesia as a consumer.

Dispute Resolution: In the event of a dispute between you and spg77 relating to any matter covered by these Terms, you should first attempt to resolve the matter by contacting our customer support team via live chat. Our support team will acknowledge your complaint within 24 hours and provide an initial response within 72 hours. If the matter is not resolved to your satisfaction at the first instance, you may escalate the complaint to our dedicated disputes resolution team by emailing [email protected] (plain text address — not a clickable link) with the subject line "Formal Complaint".

spg77 will endeavour to resolve all formal complaints within 14 calendar days of receipt. In cases where the dispute cannot be resolved internally, the matter may be referred to the independent dispute resolution body designated by spg77's licensing authority. The decision of such a body shall be final and binding on both parties.

If you have any questions about these Terms & Conditions, or wish to raise a complaint, request account information, or exercise any rights under applicable data protection law, please contact spg77 through the following channels:

• Live Chat: Available 24/7 inside your spg77 account dashboard — the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link; copy and paste into your email client).
• WhatsApp: Available 07:00–23:00 WIB. The support number is displayed within your account dashboard after login.

spg77 support agents are native Indonesian speakers and are available to discuss any aspect of these Terms in plain language. We are committed to responding to all enquiries promptly and to resolving issues in a fair, transparent manner.